1. Introduction

AN Global Trading ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit anglobaltrading.com or contact us regarding our products and services, how we use it, and the choices available to you.

By using our website or submitting an inquiry through our contact forms, you agree to the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our website.

2. Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Name, company name, and job title
• Email address and phone/WhatsApp number
• Country and business details relevant to your inquiry
• Product interest, order requirements, and message content submitted through our contact or quote request forms

Information Collected Automatically

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent on site, and referring website
• Cookie data (see Section 4 below)

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, quote requests, and general communication
• Process and coordinate orders, samples, and shipments
• Improve our website, products, and customer service
• Send relevant updates about our products or services, where you've agreed to receive them
• Comply with legal, regulatory, and export documentation requirements
• Detect and prevent fraud, misuse, or security issues

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, understand site traffic, and remember your preferences.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember choices you've made on our site

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.

5. Data Sharing & Third Parties

We may share your information with:

• Service providers who support our operations, such as hosting providers, email/communication tools, and logistics or freight partners directly involved in fulfilling your order
• Regulatory or customs authorities where required for export/import compliance
• Legal authorities where required by law, court order, or to protect our legal rights

We require any third party handling your data on our behalf to maintain appropriate confidentiality and security standards.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining business records, fulfilling legal and export documentation obligations, and resolving disputes. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal or contractual retention requirements
• Withdraw consent to marketing communications at any time
• Object to certain uses of your information

To exercise any of these rights, contact us using the details in Section 12 below.

9. International Data Transfers

As an international trading company, your information may be transferred to and processed in countries other than your own, including countries where our offices, suppliers, or service providers are located. We take reasonable steps to ensure your information receives an adequate level of protection wherever it is processed.

10. Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.